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ELECTRONICS MANUFACTURING

CUSTOMER INFORMATION PORTAL

Genesis Electronics Manufacturing values your input and will utilize your feedback to improve our processes.  Please complete the following survey and click on Submit button to forward your input.

Customer Name 

Contact Name 

Contact Phone

Contact E-mail

 

Ranking Definitions

5 - Meets and exceeds all specifications, no defects, no problem solving required

4 - Meets most specifications, no significant problems, problems and solutions identified, problem resolution in near term

3 - Meets minimum specifications, problems identified and no solutions developed, progress is being made

2 - Specifications are not being met, progress is not clear on problems, improvements needed, corrective action may be requested

1 - Unclear if specifications are known, problems not recognized or acknowledged, immediate corrective action required, could jeopardize future business

Category

Rank (1-5)

Comments
Quality

Delivery
Responsiveness
Assembly Technology
Test Technology
Design Capabilities
Information Technology
Overall

  

Category Definitions

Quality : Product received meets specifications and is defect free.  Product warranty is not exercised.

Delivery : Product and service is delivered in accordance with purchase order instructions including freight method and received date.

Responsiveness : Prompt and timely response to inquires.  Do not have to make multiple inquires.

Assembly Technology : Equipment and processes are in-place for current and future assembly needs.

Test Technology : Equipment and processes are in-place for current and future assembly needs.

Design Capabilities : Services provided/available to assist in functional and manufacturability design.

Information Technology : systems in-place to met current and future information resource needs.

Overall : Ability to provide full electronic manufacturing services to your needs and in accordance to requirements.